Skip to main content
A Singapore Government Agency Website How to identify
Official website links end with .gov.sg
Government agencies communicate via .gov.sg websites (e.g. go.gov.sg/open). Trusted websites
Secure websites use HTTPS
Look for a lock () or https:// as an added precaution. Share sensitive information only on official, secure websites.

Important notices to help plan a better visit

FAQ - Booking a Guided Tour for Your School

All you need to know before organising a learning journey for your school! Here are some tips we have to share!

Last updated 11 March 2026

Programme Information

Q: What are the programmes that you offer?
Q: What is the cost of your programmes?
Q: What are the admission fees to National Orchid Garden (NOG) and Jacob Ballas Children’s Garden (JBCG)?

Date and time of guided tour

Q: Do you have a fixed schedule for your tours? Can I also request for dates that fit my timetable?
Q: Are there some dates or timings that will increase my chances of booking a guided tour?
Q: Are there any dates or timings to avoid?

Number of Participants and Accompanying Adults

Q: How many students can participate in a guided tour concurrently?
Q: Do accompanying adults need to pay?

Other Considerations Before You Book with Us

Q: What else should I take note of when I book a tour?
Q: Are the tour routes wheelchair accessible?

Submitting and Confirming a Booking Request

Q: How do I submit a request?
Q: Can I send you my request before the window period opens for my preferred dates?
Q: I have submitted my request. What should I expect next?
Q: I would like to change my tour dates due to a change in my school’s schedule. What can I do?
Q: How will I know if my booking is confirmed?
Q: Will there be any penalty if I cancel my booking after confirmation?

Wet Weather

Q: What happens if it rains? Will you still be able to conduct a programme for the students in a classroom?

Others

Q: My school did not manage to secure a guided tour booking. Can we still visit the Gardens?